Contact Us

General Customer Service

Customer Service

(901) 844-0400

Toll-Free Customer Service

(888) 716-9293

Toll-Free Fax

(866) 558-6359

24-Hour Phone Banking

(901) 84ibank or

(800) 627-6080


Mail - deposits, loan payments, or general correspondence 

Independent Bank
5050 Poplar Avenue, Suite 112
Memphis, TN 38157

Audit Confirmations and Third-Party Requests

CPAs and other accounting services may submit audit confirmations and asset verifications through

For questions regarding confirmations, contact Independent Bank Customer Service Department at (888) 716-9293.