It's important to be aware of the various Medicare scams that criminals may use to steal your personal information. By understanding how these scams work, you can take the necessary steps to protect yourself. Let's explore some tips on staying safe from Medicare scams

If you are a Medicare-eligible American, you might be targeted by criminals who may try to steal your personal information and benefits. Shockingly, the Federal Trade Commission receives almost a million reports annually related to impersonation scams, including Medicare scams, which result in losses of nearly $2.3 billion for individuals across the country and defraud Medicare of about $60 billion. But don't worry - there are steps you can take to protect yourself from becoming a victim. Here are some common Medicare scams, the warning signs to look out for, and some helpful tips to avoid being fooled.

1. New Card Scam


Seniors may be targeted by criminals for personal information and Medicare benefits.

Some scammers may call and claim that Medicare is replacing old cards with new ones. They may even pose as government employees to make the claim sound more believable. However, it's important to stay vigilant and not fall for this trick. These callers may ask for your Medicare or Social Security number and threaten to stop your coverage if you don't comply. Please be aware that there is no new Medicare card being issued, and sharing your personal information with these scammers can lead to identity theft or insurance fraud.

It's worth noting that getting a replacement card from Medicare is completely free of charge. If your card is lost or damaged, you can obtain a replacement by simply visiting Medicare.gov. By logging into your secure Medicare account, you can print an official copy of your Medicare card without risking your personal information falling into the wrong hands.

2. Phony Refund Scams

Scammers may call and offer a fake refund, claiming it's a result of changes to your plan. These fraudsters may request your banking information to supposedly deposit your refund, but be warned - the refund is a sham, and the potential for identity theft is all too real. 

3. Supplemental Plan Scams

There is a potential Medicare scam that often surfaces during the open enrollment period. Scammers may make false claims that a new plan can lower your medical costs. While it's true that there are many reputable insurance companies that cater to Medicare recipients, not every policy is suitable for everyone. It's crucial to conduct thorough research and exercise caution before enrolling in a new plan. 

4. Free Offer Scams

There is also a potential scam that involves offers for free medical equipment such as braces, wheelchairs, or electronic devices. Scammers may ask for your Medicare or credit card number in exchange for the "free" product, but be aware that the equipment may never actually be delivered. Moreover, with access to your information, the scammer may fraudulently bill Medicare for unnecessary equipment and even make unauthorized charges to your credit card account.

5. Fake Bill Scams

Fraudsters may send you fake bills from healthcare providers that you have never used before. These scammers may rely on the assumption that you are responsible and pay your bills on time, hoping that you will pay without any further inquiry.

6. Public Health Crisis Scams

During emergencies such as the COVID-19 pandemic, scammers may prey on people's fears by offering fake tests or treatments to Medicare beneficiaries. Their ultimate goal is to obtain your Medicare information and commit medical identity theft.


How to Protect Yourself

If you have Medicare or will have it soon, here are some tips to help you steer clear of scams:

  • Be cautious of calls that claim to be from Medicare. Scammers use a technique called "spoofing" to make it look like they're calling from a government agency. Don't give out personal information to them. Hang up and call Medicare at 1.800.MEDICARE to confirm if it's a legit call.

  • Only share your Medicare card number and other sensitive information with your healthcare team.

  • Don't let anyone pressure you into sharing information. Medicare won't call you unless you've contacted them first, and they won't come to your home.

  • Keep track of your services and review your Medicare Summary Notices or statements regularly. Report any suspicious claims.

  • Make sure you recognize medical bills and understand the charges.

  • Research Medicare-approved providers on Medicare.gov before selecting a Medicare supplement insurance plan. Don't fall for aggressive sales tactics such as telemarketing calls and door-to-door visits.

  • If you suspect a scam, report it to 1.800.MEDICARE and ReportFraud.FTC.gov. Reporting scams can help the government fight against them.


Stay vigilant for the warning signs of Medicare scams and follow these preventive measures. Protecting yourself from fraud allows you to prioritize your well-being and stay focused on your health. If you want to learn more about safeguarding your sensitive data, reach out to your financial institution today!

A Painful Toll

Medical identity theft has serious consequences, with fraudulent Medicare claims costing taxpayers over $60 billion annually.